Posted by admin | Posted in credit | Posted on 31-10-2009
We all worry about falling victim to credit card fraud, and this has become an even greater worry over recent years because of sophisticated new scams used by fraudsters as well as because of the rise in credit card fraud. With the global credit crisis still causing issues, and with the recession underway, credit card fraud is rocketing, and officials have said that it could be set to get much worse.
The rise in credit card fraud deals a double blow for victims, as not only do they find themselves on the receiving end of this type of activity, but they may even find that their banks are unwilling to assist them. This is because an increasing number of banks are now refusing to compensate victims of credit card fraud amidst concerns about the rising level of this sort of activity.
According to reports an increasing number of banks are now refusing to compensate victims of this type of fraud, and this has made it even more important for consumers to ensure that they protect themselves against this type of fraud.
Research shows that over the past twelve months around one in four of us have fallen victim to some type of card fraud, which equates to around twelve million people. This reflects just how this type of fraud is rising, and goes some way towards explaining why banks are becoming so reluctant to compensate victims.
Whilst chip and pin technology was supposed to help to cut down on card fraud in the UK many officials have said that all it has done it transferred responsibility for card fraud from the banks to customers and retailers. One industry official said: “The tactic of rejecting refunds to victims of card fraud is hard-wired into the policy of the banks. It is an ongoing scandal.”
However, Sandra Quinn from APACS responded: “It is completely wrong to say chip and PIN has transferred responsibility for card fraud from banks to customers. Some banks have tried to argue that if a PIN has been used then the claim will be rejected. That is balderdash.”
Recently HSBC announced that were implementing a new fraud prevention system, a system that would automatically check every single transaction that was made with a HSBC credit card to check if it was fraudulent or not.
The software would check for the likelihood of the transaction being fraud by comparing it against the normal patterns of use of the cardholder.
HSBC even said in the media regarding the launch of it’s new fraud detection system that chip and PIN had only really worked for 18 months, until the fraudsters found a way to bypass it.
New data sharing between credit card companies could also be used in the future help to reduce fraud.
If you are worried about fraud make sure you follow these simple 7 rules:
1. Always hide and cover your PIN number entry when paying at check outs or using cash machines.
2. Never write your PIN number down on a piece of paper or electronically on your mobile phone or computer.
3. Watch out for unusual activity at cash machines, including people hanging about, or unusual devices on or around the cash point (fraudsters often install cameras to watch people enter their PIN numbers).
4. If you shop online make sure your anti-virus software is running and up-to-date and your Internet connection is secure (for example password protecting any wireless network you have in your home).
5. Don’t give your credit or debit card or any personal details away in an e-mail or on instant messaging or social networking sites. Remember, banks will never ask for any personal details or passwords via email.
6. If you’re eating out, don’t let anyone walk away with your credit card, make sure they process the payment at the table and if they need to go to the till make sure you go with them. Don’t take your eyes off your card!
7. Check your statements! Either online or when you receive them in the post. Check every item and make sure you know you made it. If you see anything you don’t recognise tell your credit card issuer as soon as possible.
Reno Charlton, award-winning writer, shares her financial expertise as a contributing columnist for Compare Credit Cards, where you can compare instant decision credit cards.
